Blog | Jackson River

Our CEO Alice was recently interviewed on the Smart Communications Podcast, hosted by Big Duck, on what nonprofits can learn from the consumer marketing space. Listen to Alice talk everything from customer experience to chatbots to emerging payment methods [19 minutes].Here's a short excerpt from the transcript:Sarah Durham: So what is happening in the consumer marketing space

And that's a wrap. #GivingTuesday 2018 has celebrated its 7th birthday, ushered in the year-end fundraising season, raised $380 million USD for causes around the globe, and already saved the date for its 8th birthday (December 3, 2019).Over the past several years, we've been reporting emergent #GivingTuesday trends as the movement has matured.

This post originally appeared on the Salesforce.org blog as part of the #GivingTuesday Toolkit. Download the Toolkit here!On November 27, 2018, the #GivingTuesday movement turns 7. For all 7 years, the team here at Jackson River has been riding shotgun with our clients, seeking to understand how their supporters behave on #GivingTuesday and how it relates to their year-end

For years, we’ve heard nonprofit organizations talk about the dream of a single CRM: one database that offers the elusive, comprehensive, 360-degree view of each supporter. The dream is to have greater insight -- and to be able to act immediately on those insights. After years of working with organizations pursuing this state of data zen, we know that there’s no universal

Firefly Partners has just released its 2017 Guide to Online Engagement Tools, and we’re thrilled to see Springboard featured as one of the top seven digital engagement systems that nonprofits use to reach supporters.We’re particularly proud to be the only Digital-First, best-of-breed platform that natively integrates with Salesforce, bringing corporate-scale software to the

By now, you’ve likely heard from CNN, Slate, the Washington Post, or anywhere else you get your news that the ACLU had its best fundraising weekend on record: $25 million from almost 400,000 donors in 48 hours, following its lawsuit against President Trump's Muslim ban.

We’re thrilled to report that Jackson River has been named for the 3rd year to the Inc5000, the list of the fastest-growing private companies in America. This year we’re #3842 on the list (with similar rankings in 2014 and 2013), based on our 2015 revenue, our growing team of nonprofit-loving rockstars, and our 78% growth over 3 years. We don’t do what we do every day to win

In the wake of the election, we’re all looking for creative ways to give. This year we offered our regular company match for gifts to the organizations that are nearest and dearest to our team’s hearts (you can find last year’s staff picks here).

Fifteen years ago, "online" was the big buzzword in the nonprofit sector. Online advocacy. Online fundraising. Online communications. It was all about engaging your constituents online. Of course, all this was done in parallel to the traditional offline efforts, which included direct mail, phone fundraising, print ads, and more. Then new buzzwords entered the mix—social,

Advocacy is central to the Drug Policy Alliance’s mission. Since DPA began using Springboard to target its supporters in September, they’ve seen an impressive 15% response rate on calls-to-action and 95% deliverability rate of their messages to decision-makers. We asked Megan Farrington, Digital Director at DPA, to tell us more.