Jackson River Privacy Shield Notice

Jackson River complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Jackson River has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

DMA Privacy Shiel Program

Privacy Shield Principles

Jackson River’s participation in the Privacy Shield applies to all personal data that is subject to the Privacy Shield Principles and is received from the European Union, European Economic Area, and Switzerland. Jackson River will comply with the Privacy Shield Principles in respect of such personal data.

Purpose of Collection and Use of Personal Data

For purposes of this Notice, “Personal Data” means information that (i) is transferred from the EEA and Switzerland to the United States, (ii) is recorded in any form, (iii) is about, or relates to, an identified or identifiable job applicant, consumer, customer, supplier or other individual (excluding Jackson River employees), and (iv) can be linked to that job applicant, consumer, customer supplier or other individual. This Notice outlines our general policy and practices for implementing the Privacy Shield principles for Personal Data.

Jackson River’s practices regarding the collection, storage, transfer, use and other processing of Personal Data comply with the Privacy Shield principles of notice, choice, onward transfer, access, security, data integrity, and enforcement and oversight.

Notice

We notify our job applicants, consumers, customers, suppliers and others located in the EEA and Switzerland about the purposes for which we collect and use Personal Data, the types of third parties to which we disclose the information, the choices job applicants, consumers, customers, suppliers and others have for limiting the use and disclosure of their information, and how to contact us about our practices concerning Personal Data.

Jackson River collects certain Personal Data such as name, email address, postal address and telephone number. We do not collect sensitive Personal Data of consumers, customers or suppliers, such as information about medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or other sensitive information as defined by the Privacy Shield framework.We use Personal Data of consumers, customers, suppliers and others (i) to respond to their requests, (ii) to evaluate the quality of our products and services, (iii) to communicate with them about our products, services and related issues, (iv) to notify them of and administer offers, and (v) for internal administrative and analytics purposes, and (vi) to comply with our legal obligations, policies and procedures.

Onward Transfer of Personal Data

Jackson River does not share Personal Data. We do not use Personal Data for purposes incompatible with the purposes for which the information was originally collected without notifying the relevant consumers, customers, suppliers and others of such uses and offering an opportunity to opt-out. In addition, we may disclose Personal Data (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials based on an enforceable governmental request or as may be required under applicable law, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

Data is not transfered to any third parties. 

Access to Personal Data

Jackson River will provide job applicants, consumers, customers, suppliers and others with reasonable access to the Personal Data maintained about them. We also provide a reasonable opportunity to correct, amend or delete that information where it is inaccurate. We may limit or deny access to Personal Data where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by the Privacy Shield principles. To obtain access to Personal Data, job applicants, consumers, customers, suppliers and others may contact Jackson River as specified in the “How to Contact Us” section of this Policy.

Jackson River is a US Employer and does not accept applications from outside the United States. 

Security

Jackson River maintains reasonable administrative, technical and physical safeguards to protect Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Data Integrity

Jackson River takes reasonable steps to ensure that Personal Data collected is relevant for the purposes for which it is to be used and that the information is reliable for its intended use and is accurate, complete and current. We depend on our job applicants, consumers, customers, suppliers and others to update or correct their Personal Data whenever necessary.

Your Rights to Access, to Limit Use, and to Limit Disclosure

EU and Swiss individuals have rights to access personal data about them, and to limit use and disclosure of their personal data. With our Privacy Shield certification, Jackson River has committed to respect those rights.

Compelled Disclosure

Jackson River may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Inquiries and Complaints

If you believe Jackson River maintains your personal data in one of the services within the scope of our Privacy Shield certification, you may direct any inquiries or complaints concerning our Privacy Shield compliance to alice.hendricks@jacksonriver.com. Jackson River will respond within 45 days. If we fail to respond within that time, or if our response does not address your concern, you may contact DMA which provides an independent third-party dispute resolution body based in the United States. The services of DMA are provided at no cost to you. If neither Jackson River nor DMA resolves your complaint, you may have the possibility to engage in binding arbitration through the Privacy Shield Panel. Also, Jackson River’s commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

How to Contact Us

You may address any questions or concerns regarding our Privacy Shield Policy or our practices concerning Personal Data by:

Contacting us through our website: https://www.jacksonriver.com/contact, or

Writing to:
Jackson River
Attention: Alice Hendricks
2535 13th St. NW
Washington, DC 20009

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