We started Forcify.me with the goal to become a valuable resource for non-profits, providing the types of training videos that can supplement, and in some cases replace, instructor-led training which may not be focused on how nonprofits use Salesforce.
Nonprofits speak a different language. Volunteers, Donors, Appeals, Petitions, Soft Credits are terms you won't find in the standard Salesforce training but are core to the Nonprofit Starter Pack (NPSP). In our experience with our clients, we noticed that they weren't necessarily getting as much as they could out of Administrator trainings because of confusion around object naming conventions and differences in business processes.
So we created Forcify.me as a video training resource designed to help nonprofits further their mission by knowing how to customize and use Salesforce and the NPSP. So far 300 organizations have signed up for training on basic topics like "Manage Donations in Salesforce" and "Basic Salesforce Reporting for Nonprofits" as well as more advanced topics such as "Creating Formula Fields" and "Working with Custom Objects." The videos are tailored to common Nonprofit use cases and the NPSP.
Judging by the feedback, we're on the right track.
"Forcify.me is one of the best online training and learning tools for Salesforce I've found. The videos are easily searchable, and a better range of topics is offered than some other sites I've visited. The videos are clear, thorough, and help my organization learn more about Salesforce."
- Jodi Elliott, Technology and Digital Media Manager, Auburn Seminary.
Upcoming videos will cover household donations, managing contacts from donor organizations and new features being released as part of the Summer'12 Salesforce upgrade. Through 2012, nonprofits can register for free at www.forcify.me.
Forcify.me, a Jackson River initiative, is a Salesforce video training series for nonprofits. Jackson River is a Salesforce.com, Drupal CMS and ExactTarget consulting firm that specializes in working with nonprofit organizations. Organizations interested in Salesforce.com implementation consulting or other Jackson River services please get in touch.