Stay in Touch

What Clients Are Saying

Jackson River keeps us informed of new trends and technologies, keeping us ahead of the curve. They are reliable and proficient

Steve Dwyer, House Majority Leader's Office

Staff Bios

Executive Team

Alice Hendricks, Founding Partner. Alice is the former Vice President of GetActive (now Convio) and Managing Partner of CTSG/Kintera. Alice works with Jackson River clients on management consulting projects, building highly functional teams, choosing effective software, and designing processes for maximum efficiency. Alice leads Jackson River's Effectiveness Consulting practice and works with your people to build smart processes and use the best technology to manifest positive change.

Tom Williamson, Founder and CEO. Tom is the former Vice President of Professional Services at Kintera and Managing Partner of CTSG, and works with Jackson River clients blending his talent for understanding people, systems, and organizational needs with his practical knowledge of non profit technology. Tom leads Jackson River's Technology Services Practice and is responsible for all Jackson River technology consulting and technical project management engagements.

TJ Griffin, Founding Partner. TJ is a former Manager at Convio and has held leadership roles at both GetActive and Kintera. TJ's practical hands-on knowledge of the leading technology systems and non profit background give him a unique insight into Jackson River client needs, internal capacities, and desired goals. Widely regarded for his strategic thinking, problem solving, and blue collar work ethic, TJ heads Jackson River's Austin, TX virtual office.

Phillip Cave, Director of Technology. A specialist in web content management and custom applications with more than nine years of development experience, Phillip leads the technical design and implementation of web based applications for JacksonRiver. As both a front-end and back-end developer, Phillip brings a wide variety of skills including Drupal, ASP.NET, ColdFusion, Microsoft SQL Server, HTML, XML, and JavaScript. Phillip is involved with projects from initial design through launch and lifecycle management. He has worked at a number of firms, including Threespot Media, CTSG, AC Technologies, and Webworld Studios, with clients such as the Brookings Institution, WNYC Radio, Duke University, IRS, The National Association of Realtors, the Federal Aviation Administration, SEIU, and the Department of Education.

Technology and Account Team

Natasha Rodriguez Barnum, Senior Project Manager. Natasha is a former Senior Account Manager for GetActive/Convio where she worked with PBS, NPR, Oxfam, EDF, and many other non profits helping them maximize their online membership and fundraising technology. Previously Natasha was a senior project manager at Kintera, and an editor for PBS Interactive overseeing the production of web sites for national programming as well as station toolkits. Natasha's knowledge of leading online constituent technology and experience working with non profits give her unique insight into Jackson River's clients needs and goals.

Brock Boland, Web Developer. For the past six years, Brock has been coding web applications both as a living and a hobby. He is most interested in finding the best solution for client needs, with the understanding that web technologies are rarely "one size fits all." Brock specializes in PHP and JavaScript. Prior to joining Jackson River, he led a team of developers at AetherQuest Solutions and coded for Drupal at Qorvis Communications. He has also worked on pro bono projects with the Taproot Foundation.

Ben Clark, Web Developer. Prior to joining Jackson River, Ben worked as the Coordinator of Information Services at the College of Social Sciences & Public Policy at Florida State University. During his time at FSU, he functioned as the College webmaster, Linux & Windows server administrator, and effective head of IT support for the College. As webmaster, he spearheaded a transition to Drupal in 2007 and never looked back. He brings to Jackson River over ten years of web-related experience with a focus on serving clients' needs.

Allen Freeman, Web Developer. Allen has been a respected and active member of the Drupal developer community for over four years. He has maintained a number of contributed modules and organized and ran a local Drupal User's Group in Raleigh, NC. Prior to joining Jackson River he worked as a web developer for McClatchy Interactive.

Sarah Hood, Developer. Sarah has over six years of experience as a programmer and has been an active member of the Drupal developer community for the last two years. She currently maintains the Workflow module, as well as other contributed modules. Prior to joining Jackson River, she developed back-end automation and custom modules for Classic Graphics.

Ethan Kiczek, Senior Project Manager. Ethan has over 20 years of project, client and organizational management. He has guided technology companies, political campaigns, universities, financial institutions and non-profits through numerous projects and initiatives, from concept through planning and execution. Utilizing his engineering background, he strategically guides clients such as Ziff-Davis, the American Civil Liberties Union, Tufts University and Harvard University, in deﬁning, planning and implementing projects to ensure their on-time and on-budget success. He is a strong believer that the internet, mobile technology and social networking are changing politics, democracy and society, and he works with progressive causes and candidates to effect that change.

Patrick O'Brien, Web Producer. Pat has been developing web sites since 2002, and has been primarily focused on the Drupal open-source content management system for the past three years. Prior to jointing Jackson River, Pat was the primary web developer for the University of Missouri School of Journalism Strategic-Communication department. Additionally, he has developed web sites for clients ranging in complexity from content-intensive medical institutions, to design-intensive advertising web sites. Pat also has a background in graphic design and has previously taught a design lab at the University of Missouri.

Brian Pickett, Project Manager. Brian is a marketing specialist in addition to being a technology project manager. Prior to joining Jackson River he worked with nonprofits and businesses on strategic plans for marketing, sales, fundraising and relationship management as well as the strategic use of CRM, website and email marketing technology to achieve specific goals. His special expertise in CRM technology helps our clients align their strategies for building strong supporter relationships with the technology to achieve specific measurable increases in supporter involvement. Past positions include being Development Director at SurfAid International and Project Manager at Kintera.

Meli Trumbo, Web Producer. Meli has been involved in web design and development for over ten years, specializing in Drupal for the past three years. She brings a passion for blending web technology with client needs and unique experience, from previous roles as designer, front end developer and Director of Web Development, to the Jackson River team.